How can we deal with cross-border expectations and actions and focus on our own?
Begin |
22. April 2020 -
13:00 Uhr |
End | 13. May 2020 - 16:30 Uhr |
In these professional fields, you are confronted with different stories, situations and fates. Your counterpart often expects empathetic and sensitive support.
Accordingly, you may have already been taught techniques of empathy and sensitivity during your studies or in practice. But how do you, who provide support, deal with the stories that come with your day-to-day work?
How can you deal with clients' expectations and actions that sometimes cross boundaries, reflect on your own and shape support processes with empathy and boundaries?
In this seminar, you will learn to recognize and develop your own self-protection skills. You will be encouraged to continuously cultivate and develop these skills in your day-to-day work and to practically position yourself in the field of tension between empathy and demarcation.
Target groups: Students, employees and graduates
Lecturer: Maurice Ittershagen
Contact: David Sauer, d.sauer(at)hszg.de
Project: Start-up academy
Wednesday, April 22, 2020 from 1 - 4:30 p.m. (online),
Wednesday, April 29, 2020 from 13-16:30 (online),
Wednesday, May 06, 2020 from 13-16:30 (online) and
Wednesday, May 13, 2020 from 13-16:30 (online)